Terms and Conditions - Blast Event Hire

Blast Event Hire Limited – Terms & Conditions for the Supply & Hire of Equipment

Company Registration Name: Blast Event Hire Limited

Company Registration Number: 08919652

Telephone: 0117 370 2660 | Email: info@blasteventhire.co.uk

Contents Summary

1. Definitions & Interpretation

1.1 In these Terms and Conditions, the following words and expressions shall have the following meanings:

“Additional Charges” means fees levied for non-standard services or costs incurred by Blast, including (but not limited to) extended delivery or collection times exceeding 60 minutes, stair/elevator handling, out-of-hours attendance, failed delivery/collection attempts, site waiting time, parking fines, or un-scraped tableware.
“Blast” means Blast Event Hire Limited, including its officers, employees, authorized agents, and sub-contractors.
“Carrier” means any third-party logistics or transport operator engaged by Blast to deliver or collect Equipment.
“Contract” means the legally binding agreement between Blast and the Customer for the hire (or purchase) of Equipment, incorporating these Terms, the Order Confirmation, and any agreed written addenda.
“Customer” means the individual, business, firm, catering operator, or corporate entity hiring or buying Equipment from Blast.
“Delivery Charge” means the agreed fee for transporting Equipment to and from the Drop Off Point, assuming direct ground-floor access and a maximum turnround time of 60 minutes per visit.
“Deposit” means the refundable security bond paid by the Customer against potential missing, broken, damaged, late, or un-scraped Equipment.
“Drop Off Point” means the agreed ground-floor unloading location at the Site, situated no more than 10 metres from Blast’s delivery vehicle via a smooth, level surface.
“Equipment” means all items hired or sold by Blast under the Contract, including furniture, catering appliances, bars, crockery, glassware, cutlery, linen, and accessories.
“Force Majeure” means any event or circumstance beyond reasonable control, including acts of God, severe weather, flood, fire, war, civil disturbance, terrorism, industrial action, or governmental restrictions.
“Hire Charge” means Blast’s tariff for renting the Equipment during the agreed Hire Period.
“Hire Period” means the period beginning when the Equipment is delivered to the Site (or collected from Blast’s depot) and ending when the Equipment is collected by Blast (or returned to Blast’s depot).
“Replacement Cost” means the current full cost to replace lost, stolen, destroyed, or irreparably damaged Equipment, including manufacturer purchase price, freight, and administrative costs.
“Site” means the event location, venue, or premises specified in the Contract where the Equipment is to be delivered and used.

1.2 Consumer Protection: Where the Customer contracts as a consumer (an individual acting outside their trade, business, or craft), nothing in these Terms restricts or excludes statutory rights under the Consumer Rights Act 2015. Provisions printed in italics apply strictly to commercial trade customers.

2. Basis of Contract & Order Acceptance

2.1 Exclusive Terms: Every quote, estimate, and order fulfilled by Blast is governed exclusively by these Terms. Any terms or conditions submitted by the Customer (on a purchase order, email, or tender) are expressly excluded.

2.2 Quotations: Quotations issued by Blast remain valid for 30 calendar days from issue. A quotation constitutes an invitation to treat. A binding Contract is created only when Blast issues a written Order Confirmation or dispatches the Equipment.

2.3 Substitution Rights: All Equipment is offered subject to availability. Blast reserves the right to substitute hired items with alternative Equipment of equal or superior technical specification, quality, and appearance should original stock become unavailable due to unforeseen circumstances.

2.4 Minimum Order Value: Hires may be subject to a minimum hire order value or distance-based logistics threshold as published on Blast’s website or booking schedules.

3. Payment Terms & Security Deposit

3.1 Payment Structure:

Booking Deposit: A 50% deposit of the total invoice value (inclusive of Hire Charges, Delivery Charges, and VAT) is required at the time of booking to secure the Equipment and reserve transport logistics.
Final Balance: The remaining 50% balance must be paid in full at least 14 calendar days prior to the scheduled delivery date.
Short-Notice Orders: Orders placed within 14 calendar days of the scheduled delivery date require 100% full payment at the time of order confirmation.
Credit Accounts: Where Blast has formally approved a commercial credit account, payment terms are strictly net 30 days from invoice date. Blast reserves the right to withdraw credit facilities at any time.

3.2 Security Deposit:

In addition to Hire Charges, a refundable Security Deposit is payable prior to delivery.
Blast reserves the right to deduct funds from the Security Deposit to settle outstanding fees for missing items, breakages, damaged goods, extended site waiting time, or un-scraped tableware.
The balance of the Security Deposit will be refunded to the Customer’s original payment method within 7 working days following full count, cleaning, and depot inspection.

3.3 Statutory Interest: Under the Late Payment of Commercial Debts (Interest) Act 1998, Blast reserves the right to charge interest on overdue commercial invoices at 8% above the Bank of England base rate, together with statutory debt recovery compensation fees.

3.4 VAT: All tariffs and charges quoted are subject to Value Added Tax (VAT) at the prevailing statutory rate.

4. Cancellation & Order Amendment Policy

4.1 Non-Refundable Booking Deposit:

The initial 50% deposit paid upon booking is strictly non-refundable. This payment reserves specific inventory and vehicle allocation, turning away other prospective commercial hires.

4.2 Strict Cancellation Terms:

Cancellation of an order (in whole or in part) must be submitted in writing by email to info@blasteventhire.co.uk and acknowledged by Blast. The following strict rules apply:

Notice Given Prior to Scheduled Delivery	Payment Obligation / Refund Policy
14 Calendar Days or More	The Customer may cancel the contract without liability for the remaining 50% balance. The initial 50% booking deposit remains strictly non-refundable.
Less than 14 Calendar Days	The contract is fully committed. 100% of the total order value (Hire Charges and Delivery Charges) is non-refundable and payable in full.

4.3 Finality of Policy:

Once the 14-day pre-delivery window opens, no refunds, reductions, allowances, or credit notes will be issued under any circumstances (including venue cancellation, adverse weather, or guest dropouts). Non-payment of the final balance prior to delivery does not relieve the Customer of their legal liability to pay the full invoice total.

4.4 Order Reductions:

Deletions or line-item reductions to an order may be requested up to 14 days prior to delivery. Reductions submitted within 14 days of delivery fall under the cancellation policy above and will be billed at 100% of the original hire value.

5. Delivery, Collection & Site Access

5.1 Drop Off Point:

Deliveries and collections are made strictly to the designated Drop Off Point (ground floor, level ground, within 10 metres of Blast’s delivery vehicle). Blast staff and Carriers are not permitted or required to haul Equipment up or down stairs, through narrow residential spaces, across soft unpaved ground, or via elevators unless explicitly agreed in writing beforehand and billed as an Additional Charge.

5.2 Allocated Time Limit:

Delivery and Collection fees include a maximum of 60 minutes on Site for unloading and loading respectively. If access is delayed, or if loading/unloading takes longer than 60 minutes due to venue access queues, unready goods, or site obstructions, waiting time will be charged at £45.00 + VAT per hour (or part thereof) per staff member.

5.3 Site Access & Permits:

The Customer must guarantee clear, unobstructed access for Blast’s delivery vehicles. The Customer is responsible for acquiring all required parking dispensations, permits, site passes, and paying any congestion, emission, or toll charges. Parking fines incurred due to inadequate site authorization will be re-charged in full to the Customer.

5.4 Delivery Sign-Off & Inspection:

The Customer (or their designated representative) must be present on Site during delivery to inspect quantities, physical condition, and operational state of the Equipment.
Both parties must sign the delivery note. Any discrepancies, shortages, or defects must be recorded on the delivery document at handover.
If the Customer is absent during delivery, Blast’s delivery count and condition report shall be final and binding. Any defects discovered post-delivery must be reported in writing within 24 hours of delivery and prior to use.

5.5 Collection Preparation:

At the agreed collection time, all Equipment must be repacked in its original crates, flight cases, boxes, or transport stillages, sorted, stacked, and placed back at the original Drop Off Point.
If Equipment is scattered around a venue, locked away, or unready for loading, Blast reserves the right to charge an abortive collection fee and invoice additional vehicle transport runs.

6. Risk, Title & Insurance

6.1 Risk Transfer:

Risk of loss, theft, destruction, or damage to the Equipment transfers to the Customer immediately upon delivery to the Site (or collection from Blast’s depot). Risk remains with the Customer continuously until the Equipment is physically re-loaded onto Blast’s vehicles (or returned to Blast’s depot).

6.2 Ownership:

Equipment remains the sole property of Blast Event Hire Limited at all times. The Customer acquires no right or title in the Equipment beyond that of a temporary hirer.

6.3 Sub-Hiring Restrictions:

The Customer shall not sell, sub-hire, pledge, mortgage, assign, charge, or transfer possession of the Equipment, nor allow it to be impounded or seized under legal distress.

6.4 Insurance Obligations:

The Customer must maintain comprehensive “All Risks” insurance covering the full Replacement Cost of all hired Equipment against loss, theft, fire, and structural damage throughout the Hire Period. Proof of cover must be provided to Blast upon request.

7. Customer Obligations & Equipment Care

7.1 Safe Operation:

The Customer shall handle and operate all Equipment safely, responsibly, and strictly in accordance with manufacturer guidelines and safe operating practices.

7.2 Environmental Protection:

Equipment must be positioned on stable, dry, level surfaces within fully weatherproof structures. Outdoor placement of electrical equipment or upholstered furniture without approved, fully enclosed marquee coverage is strictly prohibited.

7.3 Alterations & Repairs:

The Customer shall not modify, paint, alter, repair, adjust, or apply adhesive tape/stickers to the Equipment without Blast’s prior written approval.

7.4 Location Limits:

Equipment must remain at the Site address specified in the Contract and must not be relocated or exported outside the UK mainland.

8. Specialist Catering Equipment (Gas, Electric & Refrigeration)

8.1 Electrical Equipment & PAT Safety:

All electrical Equipment provided by Blast undergoes regular Portable Appliance Testing (PAT) in accordance with UK health and safety standards.
The Customer must ensure the Site’s mains power, generators, distribution units, and socket outlets are correctly rated, grounded, RCD-protected, and capable of handling the combined electrical load requirements.

8.2 LPG Gas Catering Equipment:

Liquefied Petroleum Gas (LPG) appliances must only be operated in well-ventilated environments by competent, trained catering personnel, strictly adhering to Gas Safety (Installation and Use) Regulations.
Gas cylinders must be maintained upright and secured away from direct heat and ignition sources. Cylinder exchanges must follow mandatory safety procedures.

8.3 Refrigeration Units:

Mobile cold rooms, bottle coolers, and refrigerated trailers must be connected to dedicated, un-switched electrical power supplies.
Refrigeration units must be allowed to stand upright for a minimum of 1 hour following transport before switching on, and must reach core operating temperature before perishable food or beverage items are loaded inside.

9. Crockery, Glassware, Cutlery & Table Linen Handling

9.1 Washing & Return Condition:

Standard washing up of tableware and cutlery is included in Blast’s hire rates.
Mandatory Scrap & Drain Requirement: Although washing up is included, the Customer must ensure that all food debris, waste, and liquids are thoroughly scraped from plates, bowls, and serving dishes, and all glassware and beverage containers are completely drained before repacking into original delivery crates.
A fee will be deducted from the Security Deposit if items are returned filled with food waste, liquid, or trash.

9.2 Table Linen Care:

Mildew Prevention: Linen must be thoroughly dry before being packed for return. Damp or wet linen sealed in plastic bags rapidly develops irreversible mildew fungus. Linen damaged by mildew will be written off and charged at full Replacement Cost.
Irreparable Stains & Burns: Linen returned with permanent candle wax saturation, burn holes, tears, or indelible ink/dye stains cannot be salvaged by commercial laundering and will be charged at full Replacement Cost.

10. Breakdown, Loss & Replacement Charges

10.1 Equipment Faults & Breakdown:

In the event of an equipment malfunction during the Hire Period, the Customer must notify Blast immediately by calling 0117 370 2660.
The Customer must not attempt mechanical or electrical repairs. Blast will, at its discretion, repair, replace, or issue a credit for the faulty item. Blast accepts no liability for spoiled food, lost trade, or event disruption caused by equipment failure.

10.2 Lost, Missing, or Broken Items:

Missing, broken, damaged, or destroyed items (including transport crates, boxes, stillages, and flight cases) will be charged to the Customer at current Replacement Cost.
Third-party replacement items sourced independently by the Customer will not be accepted in lieu of missing Blast equipment.

11. Termination & Right of Repossession

11.1 Rights of Termination: Blast reserves the right to terminate the Contract immediately and repossess the Equipment without notice if:

The Customer fails to make any payment by the due date;
The Customer breaches any material term of these Terms;
The Customer enters administration, liquidation, receivership, bankruptcy, or arrives at a formal arrangement with creditors;
Blast reasonably believes the Equipment is at risk of damage, theft, or unauthorized removal.

11.2 Right of Entry: Upon termination, Blast and its authorized agents are irrevocably authorized to enter any premises where the Equipment is held to inspect, secure, and recover the items. The Customer shall indemnify Blast against all reasonable expenses incurred in repossessing the Equipment.

12. Limitation of Liability

12.1 Commercial Consequential Loss: To the fullest extent permitted by law, Blast shall have no liability to the Customer (whether in contract, tort including negligence, or breach of statutory duty) for any:

Loss of profit, trade, revenue, or business opportunity;
Spoil or loss of food, drink, or perishable goods;
Event cancellation fees, caterer claims, or indirect, special, or consequential damages.

12.2 Financial Cap on Liability: Blast’s total aggregate liability arising under or in connection with the Contract shall be strictly capped at the total Hire Charges actually paid by the Customer under that specific Contract.

12.3 Personal Injury & Death: Nothing in these Terms limits or excludes Blast’s liability for death or personal injury resulting from its negligence, fraud, or any statutory liability that cannot be excluded under English law.

13. Force Majeure

Neither party shall be held liable for failure or delay in performing its contractual obligations if such failure arises from a Force Majeure event. In such cases, Blast will attempt to assist or reschedule logistics where practical, but accepts no liability for direct compensation or secondary losses.

14. General Provisions & Governing Law

14.1 Severability: If any provision of these Terms is deemed invalid or unenforceable by a court of law, that provision shall be modified to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.

14.2 Contracts (Third Party Rights): A person who is not a party to this Contract has no rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any of its terms.

14.3 Governing Law: The Contract and these Terms shall be governed by and construed in accordance with the laws of England and Wales. Both parties submit to the exclusive jurisdiction of the courts of England and Wales.

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